Investor Complaints & Grievance Redressal
Complaints statistics
Number of complaints as of last month
Summary of investor complaints received and their status:
| At the beginning of the month | Received during the month | Resolved during the month | Pending at the end of the month | Reason for pendency |
|---|---|---|---|---|
| 0 | 0 | 0 | 0 | - |
Disposal of complaints for the current month, June 2025
| Received From | Pending last month | Received | Resolved | Total pending | Pending > 3m | Avg. resolution time |
|---|---|---|---|---|---|---|
| Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| SEBI Scores | 0 | 0 | 0 | 0 | 0 | 0 |
| Other Sources | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
Historical disposal of complaints – Monthly
| Month | Carried forward | Received | Resolved | Pending |
|---|---|---|---|---|
| Mar-26 | 0 | 0 | 0 | 0 |
| Feb-26 | 0 | 0 | 0 | 0 |
| Jan-26 | 0 | 0 | 0 | 0 |
| Dec-25 | 0 | 0 | 0 | 0 |
| Nov-25 | 0 | 0 | 0 | 0 |
| Oct-25 | 0 | 0 | 0 | 0 |
| Sep-25 | 0 | 0 | 0 | 0 |
| Aug-25 | 0 | 0 | 0 | 0 |
| Jul-25 | 0 | 0 | 0 | 0 |
| Jun-25 | 0 | 0 | 0 | 0 |
| May-25 | 0 | 0 | 0 | 0 |
| Apr-25 | 0 | 0 | 0 | 0 |
| Grand total | 0 | 0 | 0 | 0 |
Historical disposal of complaints – Yearly
| Year | Carried forward | Received | Resolved | Pending |
|---|---|---|---|---|
| 2025-2026 | 0 | 0 | 0 | 0 |
| 2024-2025 | 0 | 0 | 0 | 0 |
| 2023-2024 | 0 | 0 | 0 | 0 |
| 2022-2023 | 0 | 0 | 0 | 0 |
| 2021-2022 | 0 | 0 | 0 | 0 |
| 2020-2021 | 0 | 0 | 0 | 0 |
| Grand total | 0 | 0 | 0 | 0 |
Grievance Handling Procedure
In accordance with Regulation 19(1)(d) and Regulation 19A of the SEBI (Investment Advisers) Regulations, 2013, the established mechanism for the redressal of client complaints is as follows:
Clients can seek clarification to their query and are further entitled to make a complaint in writing, or over the phone. An email may be sent to contact@viniyogindia.com. Alternatively, the Investor may call on 62912 68415, OR log complaints online by visiting the contact us page and filling up the necessary details:
https://viniyogindia.com/contact-us/
A letter may also be written containing details of the complaint and posted at the below mentioned address:
B. Sinha Ray Research & Advisory
Genexx Valley, Tower No. 26, 13th Floor, 13D,
37, D H Road, Kolkata 700 104
Clients can contact the Compliance Officer at the following address if they do not receive any response within 10 business days. The client can expect a reply within 10 business days of approaching the Compliance Officer.
Biswarup Sinha Ray
E: biswarup@viniyogindia.com
T: +91 9339527250
ODR Portal could be accessed, if unsatisfied with the response, refer to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. The “ODR Portal” is a common Online Dispute Resolution Portal which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link – https://smartodr.in/
In case you are not satisfied with our response you can lodge your grievance with SEBI at http://scores.sebi.gov.in or you may also write directly to SEBI’s local/ regional office. SCORES may be accessed through SCORES mobile application as well, the same can be downloaded from the below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330